Octapipe Use Cases: Optimizing Logistics, E-commerce, and Financial Processes with BPM

Octapipe is the ultimate solution for companies needing to scale logistics, financial, and e-commerce operations without relying on spreadsheets or emails. Our BPM (Business Process Management) offers intelligent automation for repetitive processes, with complete control and real-time visibility.

What octapipe Delivers for Your Operations

• Smart forms to collect orders, refund requests, and requisitions
• Visual workflows (Kanban) with tracking for each item or request
• Automated approvals with custom rules for purchases, refunds, and logistics
• Operational checklists for shipments, returns, and goods inspection
• Automatic SLAs with alerts for delivery and resolution deadlines
• Detailed reports on logistics and financial performance

Practical Use Cases (Focus on Logistics and Operations)

1. Logistics and E-commerce: Complete Goods Flow Control

Shipment and Returns Management

• Shipping request forms with all required data
• Automation of labels and fiscal documents
• Real-time tracking via Kanban

Returns Processing

• Automated flow for returned items evaluation
• Quality inspection and refund checklists
• Payment system integration for quick refunds

Reshipments and Exchanges

• Automatic approval based on store policies
• Customer notifications at each stage

Result: 40% faster processing time and 90% fewer manual errors

2. Finance and Approval Flows

Refunds and Chargebacks

• Standardized forms with receipt attachments
• Automatic routing for approval (finance, management)
• SLA to ensure payment within 48 hours

Purchase Requisitions

• Cascade approvals with predefined limits
• Accounting system integration

Result: Financial processes 3x faster with guaranteed compliance

3. Maintenance and Supplies

Service Orders

• Request forms with photos and problem description
• Automatic prioritization by urgency
• Post-maintenance validation checklist

Inventory Management

• Low stock alerts for replenishment
• Automated approval for recurring orders

Result: 30% reduction in operational downtime

4. HR and Personnel Department (Bonus)

Hiring Processes

• Onboarding with electronic checklists (documents, training)
• SLA for equipment delivery

Payroll

• Overtime and benefits approval flow

Result: Faster, less bureaucratic employee experience

Why Choose octapipe?

E-commerce and logistics specialist - Solution designed for complex operations
Reduced operational costs - Eliminate rework and redundant processes
Guaranteed scalability - Grow without manual bottlenecks
Seamless integration - Connect with ERPs, marketplaces, and payment systems

Octapipe transforms complex operations into competitive advantages, eliminating manual processes and reducing errors by 90%. With intelligent automation and precise SLAs, your company gains productivity and scalability without extra costs. Try it and elevate your operations to the next level.